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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SITEMA products

The group "New Technologies" offers for review the products of the plant SITEMA: retainers, fall protection devices, rod blockers, safety brakes, PowerStroke clamping heads, special solutions, accessories
  • Retainers SITEMA
    Retainers
    KFH 18, KFH 25, KFH 28, KFH 32, etc.
  • Fall protection SITEMA
    Fall protection
    K 90, K 100, K 110, K 125, K 140, etc.
  • Rod blockers SITEMA
    Rod blockers
    KRG 22, KRG 28, KRG 36, KRG 45, etc.
  • Safety brakes SITEMA
    Safety brakes
    KSP 16, KSP 22, KSP 25, KSP 28, etc.
  • Clamping heads PowerStroke SITEMA
    Clamping heads PowerStroke
    FSK 45, FSK 70, FSK 100, FSK 125, etc.
  • Special solutions SITEMA
    Special solutions
    KFPD 30, KFPD 40, KRM, etc.
  • Accessories SITEMA
    Accessories
    EPM 4, EPM 5, MVA 20, MVA 35, etc.

NEW TECHNOLOGIES GROUP

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